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State Sen. Mark Montigny has officially called on the Massachusetts Bay Transportation Authority (MBTA) to provide explanations for the persistent train delays and cancellations impacting the Fall River/New Bedford Line. Since its debut in March, the rail service has faced significant challenges, leaving numerous passengers stranded.
Montigny, heading the Senate Committee on Post Audit and Oversight, has expressed his frustration with both the staffing issues and management of the service, citing the unacceptable impact on families and commuters. The MBTA, along with rail operator Keolis, attributed most of the disruptions to inadequate staffing, mechanical failures, and occasional incidences such as trespassers on tracks.
The MBTA has offered free weekend services until June 1 to mitigate the dissatisfaction, while Keolis is actively working to resolve staffing shortages by increasing the number of qualified conductors.
Acknowledging the MBTA's commitment to improvement, Montigny insists on holding Keolis accountable to ensure consistent service delivery. The ongoing investigation by his committee aims to monitor progress and ensure timely services are restored for all riders.
For more details on the situation and the ongoing responses by the MBTA, read the full article on South Coast Today: [Sen. Montigny demands answers on poor rail performance from MBTA](Source).
Sen. Montigny Holds MBTA Accountable for South Coast Rail Delays
State Sen. Mark Montigny has officially called on the Massachusetts Bay Transportation Authority (MBTA) to provide explanations for the persistent train delays and cancellations impacting the Fall River/New Bedford Line. Since its debut in March, the rail service has faced significant challenges, leaving numerous passengers stranded.
Montigny, heading the Senate Committee on Post Audit and Oversight, has expressed his frustration with both the staffing issues and management of the service, citing the unacceptable impact on families and commuters. The MBTA, along with rail operator Keolis, attributed most of the disruptions to inadequate staffing, mechanical failures, and occasional incidences such as trespassers on tracks.
The MBTA has offered free weekend services until June 1 to mitigate the dissatisfaction, while Keolis is actively working to resolve staffing shortages by increasing the number of qualified conductors.
Acknowledging the MBTA's commitment to improvement, Montigny insists on holding Keolis accountable to ensure consistent service delivery. The ongoing investigation by his committee aims to monitor progress and ensure timely services are restored for all riders.
For more details on the situation and the ongoing responses by the MBTA, read the full article on South Coast Today: [Sen. Montigny demands answers on poor rail performance from MBTA](Source).